FAQs

Faqs
About popular drinks in the world.

Find answers to common questions to ingredients, usage,
safety, and returns. Discover how our science-backed support your daily journey.

Yes, it can be made entirely vegan using non-dairy milk like oat or cashew for a creamy texture.
It’s crafted with 100% natural spices (cinnamon, ginger, cloves) and premium ingredients for a bold, aromatic flavor.
Standard UK delivery is typically 2-5 business days; contact support for tracking or issues.
Yes, you have 14 days from receipt to request a return if unused; email cuppa@thecafebox.co.uk with order details. Return shipping is your responsibility unless faulty.
Contact cuppa@thecafebox.co.uk within 48 hours with photos and order number for a replacement or refund.